In an effort to minimize the inconvenience of the currently suspended 737 MAX 8 operations, Norwegian will operate a Boeing 787-9 Dreamliner aircraft on a temporary, daily basis from New York Stewart International Airport (SWF) to Dublin Airport. The airline will deploy the Dreamliner to operate flights in order to provide service to affected customers scheduled to fly from either Providence’s T.F. Green Airport (PVD) in Rhode Island or Stewart to Dublin.

Customers currently booked on flights to Dublin will be rebooked on flights operating the 787-9 Dreamliner. Passengers scheduled to depart from Providence will be accommodated on buses from T.F. Green Airport to Stewart Airport. Customers will receive notifications and updates via SMS, on our website and through customer care services to ensure they are informed of the latest information.

Norwegian would like to apologize to customers affected by this extraordinary situation as we remain committed to ensuring our passengers can continue to travel on Norwegian’s network.

The Boeing 787-9 Dreamliner has 338 seats, of which 282 are in Economy and 56 are in Premium. Norwegian’s Boeing 737 MAX has 189 seats.

Following the decision by the relevant aviation regulatory bodies to temporarily suspend operations of Boeing 737 MAX, Norwegian will not operate any flights with this aircraft type until further notice. All aircraft that are currently airborne will continue to its destination or return to home base. We are now working on re-allocating our fleet options with other aircraft types, re-bookings to other flights and combining flights to minimize inconvenience caused to our passengers. We would like to apologize to customers who are affected, but the safety and security of our customers and colleagues will never be compromised. Affected passengers will be informed via SMS and our web pages. 

Tomas Hesthammer, Norwegian’s acting Chief Operating Officer said: “In response to the temporary suspension of Being 737 MAX operations by multiple aviation authorities we have taken the decision to not operate flights using this aircraft type, until advised otherwise by the relevant aviation authorities. We would like to apologize to customers for any inconvenienced caused, however, safety will always remain our top priority.”

OSLO (March 12, 2019) - Following the decision by the relevant aviation regulatory bodies to temporarily suspend operations of Boeing 737 MAX, Norwegian will not operate any flights with this aircraft type until further notice. We remain in close dialogue with the aviation authorities and Boeing, and follow their instructions and recommendations.

Norwegian has more than 110 Boeing 737–800 aircraft in its fleet, which are not affected by this temporary suspension.

We would like to apologize to customers who will be affected by temporary cancellations and delays, but the safety and security of our customers and colleagues will never be compromised, and once authorities advise to cease operations we will of course comply.

Tomas Hesthammer, Norwegian’s acting Chief Operating Officer said:: “In response to the temporary suspension of Being 737 MAX operations by multiple aviation authorities we have taken the decision to not operate flights using this aircraft type, until advised otherwise by the relevant aviation authorities. We would like to apologize to customers for any inconvenienced caused, however, safety will always remain our top priority.”

Norwegian has 18 Boeing 737 MAX 8 in its fleet today. The total order of these aircraft is 110.