NEW YORK CITY (AUGUST 13, 2019) – Norwegian, the World’s Best Low-Cost Long-Haul Airline, will discontinue its transatlantic routes originally operated by the Boeing 737 MAX aircraft this September. The decision follows months of substitute aircraft and wetlease operations covering the airline’s routes due to the global grounding of the 737 MAX aircraft. There are no changes to the 46 nonstop routes operated by the Dreamliner from the United States to Europe.
“Since March, we have tirelessly sought to minimize the impact on our customers by hiring, so called wetleasing, replacement aircraft to operate services between North America and Ireland. However, as the return to service date for the 737 MAX remains uncertain, this solution is unsustainable,” said Matthew Robert Wood, Senior Vice President Commercial Long-Haul and New Markets, Norwegian.
In March, Norwegian managed to implement a back-up plan within 24 hours of the Boeing 737 MAX grounding, accommodating all customers booked on the airline’s 737 MAX routes from both New York Stewart International Airport and Providence, as well as launch the new route from Hamilton/Toronto, Canada, to Dublin.
Nonstop services to Cork and Shannon ended in March with the grounding of the 737 MAX aircraft and passengers were rerouted to Dublin flights out of both Providence and Stewart. The service to Dublin from the two U.S. cities and, also Hamilton, Canada, continued, but will now end with the last flight from the U.S. – both Providence and Stewart – on September 14, arriving in Dublin on September 15. The last flight from Hamilton, Canada, will depart September 13. Norwegian will no longer operate any substitute aircraft for the 737 MAX.
This will not affect the airline’s other long-haul services, operated by its Boeing 787 Dreamliner fleet. Norwegian currently operates 46 routes from the U.S. to Europe this summer season, more than any other European airline.
"As the airline moves from growth to profitability, we have conducted a comprehensive review of our transatlantic operations between North America and Ireland and concluded that these routes are no longer commercially viable considering the circumstances. Compounded by the global grounding of the Boeing 737 MAX aircraft and the continued uncertainty of its return to service, this has led us to make the difficult decision to discontinue all six routes from U.S. and Canada to Dublin, Cork and Shannon from September 16,” said Matthew Wood.
Norwegian would like to thank the partners that made it possible to launch its transatlantic MAX operations back in 2017, specifically the Port Authority of New York and New Jersey, New York Stewart International Airport, Providence’s T.F. Green Airport and Tourism Ireland, as well as the John C. Munro Hamilton International Airport.
Customers booked on affected flights have been contacted and offered the option of either being rerouted onto other Norwegian flights or a full refund. Customers from the U.S. can travel to Dublin via Copenhagen, Oslo and Stockholm.
Norwegian continues to offer close to 50 nonstop transatlantic routes and more than 550 routes overall with access to most European destinations via connections within Norwegian’s network at any time of the year. All flights are now out for sale on Norwegian.com/us. To find the most affordable fares, go to the low fare calendar.
Most recently, the airline launched new nonstop service between New York JFK and Athens; Chicago and Barcelona; from Boston to both Madrid and Rome; and to London from both Miami and San Francisco. In late October, the airline will move its service from Oakland International Airport to both Barcelona and Paris to San Francisco International Airport.
To download high-res images, discover all of Norwegian’s press releases and other information, please visit media.us.norwegian.com.
Norwegian is the world’s fifth largest low-cost airline and carried over 37 million passengers in 2018. The airline operates more than 500 routes to over 150 destinations in Europe, North Africa, Middle East, Thailand, North and South America. Norwegian has a fleet of more than 160aircraft, with an average age of 3.8 years, making it one of the world’s youngest and “greenest” fleets.
Norwegian has been named the Most Fuel-Efficient Airline on Transatlantic Routes by the International Council on Clean Transportation (ICCT) twice. Norwegian has been voted ‘Europe’s Best Low-Cost Airline’ by passengers for six consecutive years at the SkyTrax World Airline Awards 2013-2019, along with being named the ‘World’s Best Low-Cost Long-Haul’ Airline’ for the past five years. Norwegian employs more than 11,000 people worldwide.